Professional Hair Labs

We are a manufacturing company that develops and produces cosmetic bonding adhesives, scalp treatments, skin care, hair care, and other cosmetic products for the hair and beauty industry.








846% increase from
2017 – 2020


100% increase from
2017 – 2020

Ryan Margolin


Tell us a bit about your background and what led you to Professional Hair Labs?

Professional Hair Labs is my family’s business. My dad was the one who originally founded it back in 1994. He owned hair replacement studios with my mother, who is a master hair technician. My mother ended up getting chemical poisoning from the products that she was using over the years. She was forced into early retirement, and they sold their hair replacement studios. My dad committed to creating a safe and effective product line for technicians that wouldn’t compromise their health. That’s where the foundation of the company started. Now, it’s myself and my two brothers who are continuing that mission and running the company.

Did you always know you wanted to take over the family business?

No, it wasn’t something I knew I wanted to do. My two brothers, Daryl and David, and I grew up around the industry. As we got older, it wasn’t really something we discussed. Naturally, as time went on, we realized we had a lot of opportunities with the company – with our expansion plans – and we had to make some decisions. Ultimately, we came to an agreement on the structure, and we put ourselves into the places where we thought would fit best for the future of the company.

Although Professional Hair Labs is based in Florida, you live in Ireland. How did you end up there?

In 2009, after living in Ireland by myself, I moved to Florida with my wife and our daughter. My dad had approached me saying, “We are having a few problems with the business. It’s not really going the way I want it to go. We need some fresh eyes and direction.” He said there was an opportunity at the company if I was interested. Initially, I turned down the offer. But it was 2009, the economy was going down the drain and it was an optimal time to transition into something else. I spent about six months learning the intricacies of the business and in early 2010, we made some marketing and strategic changes. We stripped the brand and built all new marketing material. We built a new team. We made some company changes internally, and within 18 months after that, we tripled revenue the company. We realized we had some good foundations here and it validated the products we had launched. We looked at Ireland as a potential European portal into the marketplace, which is how I ended up moving back over here. From there, through a lot of strategic planning, we’ve been able to grow both locations quite substantially over the last five or six years.

Is it difficult when both halves of the business are operating in different countries?

There’s a five-hour time difference for most of the year, and it really comes down to planning. We have our weekly and monthly meetings, and everyone knows exactly what is expected of them and what they need to do. Communication is key. One benefit of operating like this is it allows us to have a much wider scope of customer service reach as we’re operating in different time zones. There’s only about a five-hour window during the day where there isn’t an instant Customer Service Representative available.

Tell us more about Professional Hair Labs. What value to you provide your customers?

The hair replacement industry has been almost unregulated since his existence. Because of that, a lot of manufacturers have had the ability to do what they wanted to do without any repercussions. For instance, formulating products with chemicals in them and different ingredients that are not suitable for use on the skin, but they make them anyway. The value we bring to the industry and to our customers is not only that we manufacture our own products, but we understand the ingredients. We understand the physics behind the ingredients, and more importantly, how they interact with the body.

When we have those isolated incidents where a customer can’t figure out why our product is not working the way it should, we have the knowledge and experience to dig a little deeper. We dig into their lifestyle to try and figure out what they may be able to change to get the product performance they desire. I think that’s a huge piece of value we bring to our customers in the industry.

The other side is that we manufacture solely water-based solutions with safety as our priority. If people come to us to inquire about our products, we can be transparent with the information that will tell you our products are fully compliant. All our products are registered with the FDA. We openly provide our documentation to anyone who asks. We’re not hiding anything, like most companies do in our industry,

What would you say is your company’s competitive edge?

A decade ago, we aspired to be the industry leader. We knew what we wanted, and we knew very, very clearly the plan we were going to put in place to get there. Today, I would arguably consider us the industry leader with our GHOSTBOND™ product range.

How we differentiate from our competition is having a creative space that allows our team to focus on what they believe the marketing or processes should be. When we bring all that together, we’re able to very quickly and concisely put together systems that always keep us one step ahead. We often see our competitors copying what we’re doing. If it’s not copying a new launch, or our professional portals where our customers purchase, they’re replicating our social media content.

You can look at it two ways. You can take it as a compliment, or you can take it as a threat. For us, especially over the last five years, we’ve realized there’s no point in focusing on what they’re doing. They can copy us all day long. We keep pushing the boundaries of innovation on multiple fronts and we will continue to focus on that.

What are some of the challenges you’ve faced in growing your business?

Different challenges come at different phases of your growth. When you’re when a company doing low six figures and you move into mid to high six figures, that becomes a strain because you’re having to do essentially everything yourself. When you move into the low seven figures, it becomes more about the systems and the relationships you build. When you move into the high seven figures and eight-figure mark, that’s when your systems become the focus and the team that you build around the company. We try to nurture our team members and help them to improve because everyone has a goal for where they want to be in life. I believe there’s always room to help people get to where they want to go. Then for the company itself to benefit, that’s a win-win situation.

What are some of the goals you have for your company?

Our main goal is to take the methodologies that we’ve used to build our reputation in the hair industry to move deeper into the cosmetic space. This year, we’re aiming to launch 30 different products – from hair care to skincare. We’re pushing the boundaries of scientific innovation. There’s a lot of exciting testing going on right now. We’re constantly trying to bring that cutting-edge innovation into new aspects of our business. By the end of 2022, our aim is to grow our operating space and our team members, but also to provide variations of products that aren’t necessarily popular or currently on the market at all.

What was the transition like expanding from hair products to skin products?

It took us 12 months to really come to an understanding of just how different it was. From regulations, raw material handling, shelf life, manufacturing processes, all those things are different.  Fortunately for us, we have a great team of chemists on board where they’re spearheading the direction, we go in based on their previous experience. It’s been an interesting learning curve for us to see how that process has come together. There have been some crossovers between the industries, but we’re essentially navigating a completely different space.

Do you have a proudest moment as CEO?

Initially, I would have said my proudest moment was a year or two ago breaking that eight-figure mark. I knew the struggles we had getting to that point, we had to overcome a great deal and had to focus on personal development. I think more recently, one of the proudest moments I had was watching the different departments and teams inside of the company operate on a level that allowed them to get excited about what they were doing. They feel like what they are working on is not just a cookie-cutter process or system. They are allowed the freedom to explore, experiment, and try different things. Some of those things might not work and then some of them do. Watching that moment when it does work and they have something tangible to move forward with, are the most rewarding moments.

What does it mean to be selected as an Honoree this year?

It’s been a bit of a struggle getting to this point. Any type of acknowledgment or accolade that we receive is an honor. Especially from a company such as GrowFL, it’s nice to get that recognition. It makes us feel like there is a community of companies and people who are acknowledging what’s going on around the state. We’re proud to be a part of that.

Is there anyone you’d like to thank?

First and foremost, I must thank my two brothers. At the end of the day without their commitment and support, nothing we do as a collective would be possible. Right alongside them would be our team. What we have achieved to this point would not be possible without them. Naturally, we must thank my father as well because, without his input and guidance, we wouldn’t have had the initial knowledge of the industry that we have now. Fortunately, we were able to acquire 40 plus years of experience in a couple years because of that.

My advice to aspiring entrepreneurs is…

"Do not allow the fears of other people to be projected onto you. Whether you're starting a new business or growing into a space where you feel uncomfortable, people will always have an opinion. Ultimately what they are doing is projecting their own fears on you. You must ignore that. At the end of the day, if your business is growing, it will always feel broken. Become comfortable with being uncomfortable. That means you're putting yourself in the best position to succeed with your company."

Celebrate with the Professional Hair Labs team!

Tickets are on sale now for the 11th Annual GrowFL Florida Companies to Watch Awards Celebration! Don't wait, they will sell out!